What are the shipping and return costs?

Shipping is completely free, while returns and exchanges can be made within 10 working days of receiving the product with a cost of 12.00 EUR.

If the package delivered by the courier is not intact or tampered with, can I accept the delivery?

No, as the right of withdrawal and claim for defective product expire

What are the measurements of the sunglasses?

The measures are standard and shown on the page of the selected product.

There is an error in my order, can I cancel it?

To cancel an Order it is SUFFICIENT TO SEND, within 10 AM of the day following the order confirmation received, an e-mail to info@mazuum.com indicating the progressive number of the order issued at the time of purchase. In this case the order will not be processed and the amount already paid by credit card, excluding the EXPENSES incurred for collection, will be immediately refunded to the bank details that you indicate to us. After 24 hours, the contract will be considered concluded and the order forwarded but you will still have the right to resort to the right of withdrawal.

How can you contact Customer Service

Assistance since Monday al Friday, Hours: 9,30 / 13,00 TEL 3337111250

What material are the lenses made of?

The lenses are in polycarbonate with UV400 protection cat.3.

What are the delivery times?

The goods are usually delivered within 24/48 hours Isole / Minori 72 hours from receipt of payment and from order fulfillment.


1) Payment on delivery with a supplement of € 6.00

2) Credit card or rechargeable card 

3) PayPal

4) Amazon Pay